DISH TV AND TATASKY PROBLEM SOLUTION

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Dish TV

101- Unsubscribed channel
201 - Card refresh error
301 - Signal not found
302 - Signal unavailable
303 - Re-install services
401 - VC not inserted
402 - Faulty Viewing Card
501 - Conditional Access
601 - Go HD with dish TruHD
102 - Viewing Card Deactivated

TATASKY

Your digicomp is not switching on / you can't see anything on your TV.

possible cause
Your digicomp is not plugged into the mains / your digicomp is switched off (the standby light is red).
action
Make sure the mains lead is properly plugged in and your digicomp is switched on/ press power on your remote control.

Your remote is not working..

possible cause The batteries are dead or something is between the remote and your digicomp .

action Make sure you point your remote directly at your digicomp and that nothing comes between the two. The remote light should flash on your digicomp and on the remote each time you press a remote button. If neither light flashes, check the batteries in your remote.

You are not receiving any channels.

possible cause Your Subscriber Account may be overdue / your service may have been deactivated.

action Press Yellow button on your remote to check your account status and payment due date. If need be, buy a Tata Sky Recharge.

You are not receiving a particular channel.

possible cause You may not have subscribed to this channel.

action Call the Tata Sky Helpline to order the package which has this channel.

You can't find a channel you have watched previously.

possible cause The channel only broadcasts for part of the day.

action Press Guide button on your remote to check the timing of the channel.

You've forgotten your Parental PIN.

action Call the Tata Sky Helpline to reset your PIN.